FAQ

August 9, 2012 Ellet Radiator Service

How do I know if my radiator needs to be replaced?
If your radiator fluid looks dirty or discolored, the radiator could need flushed or replaced. If your radiator is leaking, that might be a good sign that it’s time for service or a new part. If you notice anything suspicious regarding your radiator it is always good to have a mechanic check it out to be sure. You can give us a call or stop in anytime for more expert advice on this.

Why should I buy from you instead of someone else?
We stand behind everything we service and sell with 100% satisfaction guaranteed! We have over 55 years of dedicated experience and we always strive to give the customer what they want and need at the fairest price. Being a local company, our personal service and customer focus is always priority number one. We have competitive pricing and always have hundreds of parts in stock so you can get what you need fast and affordable.

How fast can you get a part to me?
If you are a commercial customer we have pickup and delivery options available same day if we have your part in stock.  If we do not have your part in stock, we can get it from one of our warehouses or distributors by the next day. If you are a retail customer you would have to pick up your part in the store same day or next day based on availability.

What if I don’t know how to install it?
No problem! We have certified mechanics on hand that can install all of the parts we sell at competitive rates. Give us a call and we’ll get your part and schedule an appointment for install right over the phone.

What is your return policy?
For starters you must have receipt. We will not accept returns for parts already installed or have had fluids run through them. We have a one year warranty on all of our parts. So if you buy a radiator that does not fit your vehicle or are not completely satisfied with it, we will refund your money as quickly as possible.